Jabber Cisco For Mac

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Placing Calls

  1. Cisco Jabber For Macbook
  2. Cisco Jabber For Mac Cucm Configuration

About Jabber for Mac Jabber is a new, next generation Unified Communication and collaboration client designed natively for the Mac OS X platform that brings together key Cisco technologies - Enterprise IM, presence, telephony and visual voicemail. Jabber is an all-in.

  • About Jabber for Mac Jabber is a new, next generation Unified Communication and collaboration client designed natively for the Mac OS X platform that brings together key Cisco technologies - Enterprise IM, presence, telephony and visual voicemail. Jabber is an all-in-one communications tool that improves productivity.
  • Cisco Jabber User Instructions for MAC. Note U-M doesn’t support the Contact List feature. Enter telephone number in the Jabber hub Search or Call field. Click the phone icon next to the Search or Call field. IMPORTANT When entering a non-U-M number, enter.

NoteU-M doesn’t support the Contact List feature.

  1. Enter telephone number in the Jabber hub Search or Call field.
  2. Click the phone icon next to the Search or Call field.

IMPORTANT When entering a non-U-M number, enter a 9+1+ 10 digit or 5 digit telephone number.

Receiving Calls

In order to receive a call using Jabber, you must be logged in to the application. Settings affect a telephone number regardless if it is set on the desk phone or softphone. Changing the setting on one also changes the setting on the other.

When you receive an incoming call, a call window opens on your screen.

Cisco Jabber For Macbook

  • Click Answer to accept the call
  • Click Decline to forward the call to voicemail

Placing a Call on Hold

  1. Click icon with 3 dots.
  2. Click Hold.
  3. Click Resume to return to the call.

Transferring a Call

Transferring allows a call from the softphone to be transferred to other phones on the U-M system.

  1. Click icon with 3 dots.
  2. Click Transfer.
  3. Enter phone number to which you want to transfer the call in the search box.
  4. Click Transfer to complete the transfer.

Forwarding Calls

Note: We ask that you do not forward your university phone to a personal or home telephone number in an emergency shut down of the U-M campus. This feature is reserved for critical operations. Please keep in mind that staff members using softphones can log into the application directly to take calls from home.
  1. Click the Jabber window icon in the bottom right.
  2. Select Forward Calls.
  3. Select Voicemail or select New Number to enter another phone number. For non U-M numbers, use 9+1+ 10-digit or 5-digit phone number. Then select the new number from the Forward Calls to: drop-down menu. The forwarding number will show on the main Jabber page.

To Stop Forwarding

  1. Click the Jabber window icon in the bottom right.
  2. Select Forward Call: and select Off from the drop-down menu.

Cisco Jabber For Mac Cucm Configuration

Sign out of Jabber from Mac

  1. Upper-left corner of your MAC screen select Jabber.
  2. Select Sign Out.

This will log you out of the Jabber Client

Jabber lets you connect and collaborate with your Stanford colleagues through a variety of communication channels using your computer.

System requirements

  • Apple OS X El Capitan 10.11 (or later)

Installation

For
  1. Download Cisco Jabber for Mac.
  2. Double-click the downloaded file from your browser and then double-click the Install_Cisco-Jabber-Mac.sparkle_guided.pkg file to start the Cisco Jabber installer wizard.
  3. When the Welcome screen displays, click Continue.
  4. Read the license agreement if you wish and then click Continue. Click Agree to accept the terms of the license agreement and continue with the installation.
  5. You may be prompted to select the disk where you want to install Jabber. Select your hard drive and then click Continue.
  6. Click Install to perform the standard installation.
  7. At the prompt, enter your administrator account password for the Mac and click Install Software.
  8. When the software has finished installing, click Close.
Jabber Cisco For Mac

Sign in

  1. To launch Jabber, open your Applications folder and double-click the Cisco Jabber.app icon.
  2. Enter your [email protected] (for University affiliates), [email protected] (for SHC affiliates), or your login [email protected] (SCH affiliates) and click Continue.
  3. For Stanford University affiliates, the WebLogin screen appears. Enter your SUNet ID and your SUNet ID password and click Login. Two-step authentication may also be required. Stanford Children's Health and Stanford Health Care affiliates will be prompted to enter their password.

Sign out

  1. Click Jabber in the Apple menu bar and then click Sign Out.